- Bonus based on performance
- Competitive salary
- Employee discounts
- Paid time off
- Training & development
Now Hiring: Studio Manager | Orangetheory Fitness Danbury/Ridgefield CT
Are you a passionate leader who thrives in fitness, sales, community, and team development? Orangetheory Fitness DMS Fitness is seeking a highly motivated, people person, results-driven Studio Manager to lead studio performance, cultivate a warm team culture, and create an exceptional member and staff experience.
The Studio Manager is responsible for leading all day-to-day operations of the studio, ensuring excellence in sales performance, retention, staff accountability, community engagement, and member experience.
Primary Responsibilities
Leadership & Team Accountability
- Lead and coach Sales Associates and front desk team
- Create a positive, high-performing, warm, supportive staff/member-first culture
- Hold team accountable to daily goals, follow-up, and service standards
- Conduct regular one-on-ones and team meetings
- Ensure communication is clear, proactive, and solutions-focused
- Support coach partnership and studio collaboration
- Drive membership sales and revenue growth
- Manage intro leads and optimize conversion
- Oversee call/text follow-up systems
- Execute monthly promotions and studio initiatives
- Identify opportunities to improve net growth and retention
- Support upselling Premier memberships and membership upgrades
- Focus on reducing freezes and cancellations
- Build relationships with members to improve loyalty and retention
- Track at-risk members and create win-back strategies
- Ensure exceptional onboarding for new members
- Celebrate milestones and improve in-studio community connection
- Oversee daily studio operations
- Collaborate with Head Coach and Community Outreach manager
- Ensure scheduling coverage and staffing support
- Maintain OTF brand standards and front desk consistency
- Ensure cleanliness, professionalism, and member-first experience
- Assist with payroll coordination, reporting, and daily execution
- Collaborate with Community Outreach manager to build business partnerships in the community
- Support local events, pop-ups, and grassroots marketing
- Increase visibility in the community market
- Help position our studio as a top fitness community
Key Performance Indicators (KPI’s)
- Monthly membership sales goal attainment
- Intro to membership conversion %
- Premier membership upgrades
- Lead response & follow-up completion
- Net Active Membership Growth
- Freeze reduction
- Cancellation reduction
- Win-back conversions
- Member retention %
- Collaborate with head coach
- Class fill rates
- Average attendance
- Peak class optimization
- Underperforming time slot growth
- SA accountability
- Daily outreach consistency
- Goal completion
- Staff culture & engagement
- Team communication effectiveness
- Working with Community Outreach Manager in creating partnership opportunities
- Event participation
- Social/community engagement support
- 2+ years leadership/management experience
- Sales-focused mindset with proven KPI accountability
- Fitness, hospitality, or membership-based business experience preferred
- Strong people leadership and coaching ability
- Highly organized and detail-oriented
- Comfortable working in a fast-paced, goal-driven environment
- Passion for health, fitness, and community
- Collaborative, warm leader that supports staff and ownership
- Is tuned into “white glove” experience for both staff and members
- Someone that will see themselves as the “owner” of the studio
At Orangetheory Fitness DMS Fitness, we’re building more than workouts, we’re building community, accountability, and results. We’re looking for a leader who can inspire both people and performance while helping our studio continue to grow.
Jobs That Make a Real Difference
About Us
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.
Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
Agradecimientos *
Entiendo que estoy solicitando un puesto con un empleador que es un franquiciado de Orangetheory® Fitness de propiedad y operación independiente, no el franquiciador, OTF Franchisor, LLC o cualquiera de sus afiliados (OTFF). Con respecto a cualquier puesto con un franquiciado, entiendo y acepto que cualquier información que proporcione en esta solicitud se enviará directamente al franquiciado independiente, quien es el único responsable de todos los asuntos relacionados con el empleo en su estudio. Esto significa, entre otras cosas, que el franquiciado independiente es el único responsable y toma unilateralmente todas las decisiones relacionadas con mi empleo, incluida la contratación, el despido, la disciplina, la supervisión, la dotación de personal y la programación. La OTFF no recibirá una copia de mi solicitud, no tendrá control sobre si recibo una entrevista y/o si finalmente me contratan, no controla ni es responsable de las políticas y prácticas de empleo de los franquiciados independientes, y no emplea a los empleados de los franquiciados independientes. Si me contratan para trabajar en el estudio de un franquiciado independiente, el franquiciado independiente, y no OTFF, será mi empleador. Al enviar mi solicitud y currículum, confirmo que estoy de acuerdo y doy mi consentimiento a lo anterior.
Orangetheory valora su privacidad, por lo que queremos mantenerlo informado sobre cómo se maneja su información personal. Con respecto a la información personal que proporcionó en esta solicitud, esa información se enviará directamente al franquiciado independiente, quien es el único responsable de todos los asuntos de privacidad y protección de datos relacionados con su estudio. Para cualquier consulta sobre cómo el franquiciado independiente puede recopilar y procesar su información personal, consulte la política de privacidad de ese franquiciado o comuníquese con ellos directamente. Para obtener cualquier otra información sobre cómo el franquiciador, OTF Franchisor, LLC o cualquiera de sus afiliados (OTFF), puede recopilar y procesar información personal, https://www.orangetheory.com/en-us/privacy-policy.
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