- Studio growth
- Studio compliance
- Team development
- I am responsible for building a cohesive team
- Every team member is an Ideal Team Player (ITP)
- Every team member is bought into the vision
- Every team member has clarity on how to perform their role
- I am responsible for creating clarity
- Every team member is able to answer the following questions:
- Why do we exist?
- How do we behave?
- What do we do?
- How will we succeed?
- What is most important right now?
- What part do I play in achieving our vision?
- Every team member is able to answer the following questions:
- I am responsible for over-communicating clarity
- Empower all team members to be aligned around our vision through effective communication
- Emails
- GroupMe
- Trainings
- Strategics
- Studio visits
- Goal setting
- Empower all team members to be aligned around our vision through effective communication
- I am responsible for reinforcing clarity
- Promote health and success in my studios through:
- Hiring
- Team meetings
- Performance reviews
- Rewards and recognition
- Employee dismissal
- Promote health and success in my studios through:
- Bi-Weekly Strategic with COO
- Create yearly, quarterly, and monthly goals with supporting strategic plans
- Lead weekly team meeting
- WIG session
- Team development
- Role playing
- Feedback spaces
- Education and training
- Planning and executing marketing events
- Build a team of Sales Associates with the skills to achieve acquisition goals (leads, intros, new joins, OTBeat sales)
- Hiring coaches with the support of the Lead/Head Coach (monthly churns <5%)
- Lead, monitor, develop, and evaluate the performance of all studio teams
- Coaches:
- Closing: 60%+
- Utilization: 80%+
- Sales Associates:
- Booking 2+ intros per shift
- Closing: 60%+
- Coaches:
- Analyze metric reports to identity and take action on:
- Studio gaps
- Individual team member gaps
- Bi-annual (April/October) performance reviews for:
- Head coach/Lead Coach (team member review)
- All Sales Associates (team member review)
- Lead your team to deliver exceptional customer service
- Stay in compliance with our Business Policies guide
- Create Sales Associate shift schedule to ensure that only 1 SA is on shift for all hours of operation
- If there is an ASL in studio, ASL may work for 10 hours each week with SA overlap
- Respond to all relevant emails within 24 hours
- Meet all deadlines given by your Chief Operating Officer
- Process all churns, freezes, and upgrades/downgrades within 3 business days of submission
- Ensure that all class procedures are executed
- Sign in and station assignment
- OTBeat system running through the class
- Class clock started when coach says “treadmills - hit your green start button”
- Class starts on time - define on time
- No members allowed in after the 5 minute mark
- During each class check in while in studio, SL is out in the lobby:
- Supporting SAs with check in
- Welcoming members into the studio using their first names
- Developing relationships with members through conversations
- Ensuring that the lobby experience for members is exceptional
Jobs That Make a Real Difference
About Us
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.
Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.
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