Benefits:

401(k)
401(k) matching
Employee discounts
Competitive salary
Paid time off

Be fit. Change lives. Have fun.

Do you have a zest for life and for fitness? For changing lives and managing a team? For being in charge of the big picture as well as tiny details? If you’re nodding and smiling and all but shouting “YES!” then keep on reading, because an Orangetheory Fitness studio manager might be just the career for you.

We’re looking for someone who is driven as well as approachable. Who is task-oriented and willing to be held accountable. Who will look everyone who enters the studio — members, employees, vendors, visitors — in the eye, call them by name, and make time for them. Who can motivate a sales team. Who listens. Who likes to stay fit and to have fun.

If something goes wrong, you get it fixed. If a member is celebrating her 20th class or his 65th birthday, you make sure they’re recognized. When sales goals are set, you surpass them.

Orangetheory has a feel like no other fitness venue. It’s personal and close-knit; when members walk into a studio, they feel like they’re coming home. Plus, our workouts are backed by science, and that’s what makes them unique and awe-inspiring.

If you want to take on what could be the most challenging, motivating, inspiring, and rewarding career move you could ever make, we want to hear from you.

We’d love you to have Orangetheory experience, but we’ll take into consideration leadership and management experience somewhere else. Managerial experience, and what goes into day-to-day operations as well as an eye for the future is a plus. Here’s more of what we’re looking for:

JOB REQUIREMENTS

Sales & Marketing

Proven experience in the full lifecycle of lead management (generating, following up, and closing)
Manage and grow recurring membership base
Partner with Company Owners and Head Coach to create and execute ongoing marketing and social media plans with a focus on new member acquisition, retention and loyalty
Find, schedule, and attend appropriate community events to create brand presence and generate leads

Customer Service & Member Retention

Assist members in choosing classes that fit their goals by showing extensive knowledge of our offerings
Work front desk shifts as needed at the studio
Greet all members, guests and team members with the highest level of customer service
Handle studio billing matters; manage member freezes; resolve customer service issues as they arise
Excellent communication and strong interpersonal skills across various mediums (in person, telephone, email, etc).

Operations

Partner with Company Owners and Head Coach to schedule and monitor class schedules and class format mix
Oversee studio cleanliness, including but not limited to: vacuuming/mopping floors, sanitizing/organizing props, cleaning bathrooms, and common areas; manage maintenance of studio equipment
Manage studio budget, spending and reporting
Participate in studio, regional and company-wide meetings and trainings as needed

Management & Leadership

Recruit, hire, onboard, supervise, coach, mentor all studio staff, with support of Head Coach and Company Owners
Train, develop and manage front desk staff in sales strategy
Develop and promote teamwork and cooperation among co-workers
Maintain a positive, upbeat attitude; promote and exemplify Company values, and represent Company objectives and interests to internal and external customers
Perform other duties as assigned.

Education and/or Experience

Bachelor’s degree in relevant field preferred
2+ years of retail/service/tech sales management or fitness sales management experience
Experience supervising and coaching/developing people successfully
Proven experience in generating and following up on leads
Confident in generating personal sales and training sales associates in effective sales techniques

Required Technical / Other Skills and Abilities

Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email
Strong customer service skills
Ability to recognize areas of improvement and make changes using good judgment
Strong understanding of budgets, profit and loss, and revenue
Excellent writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable and neat
Self-sufficient and superior judgment skills
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public
Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
Proficient with computers, studio software

Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process.

Compensation: $68,400.00 - $75,000.00 per year

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

_{Acknowledgement *}

_{I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.}

_{Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.}

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