Studio Manager
SPOKANE, WA, 99223, Spokane - South Hill
Studio Manager
Full Time • SPOKANE, WA, 99223, Spokane - South Hill
Lead an energized team - in a fantastic work environment - while making a meaningful impact on people's lives!
Are you a leader with purpose? Do you care about working in a place where your actions help other's achieve, grow, thrive and live better lives? If you're thinking “YES!” then the Orangetheory Fitness Studio Manager might just be the career for you.
We are currently seeking an individual that is motivated by business growth and service excellence for our Orangetheory Fitness studio in Spokane, WA. We’re looking for someone who is drive and excels at leading a team of individual to rally behind a goal and achieve it; A individual that sets high standards for themselves as well as the people for whom they are responsible Someone who is willing to work hard to exceed expectations; An individual who will welcome every person entering their studio by name, and help uphold a culture driven to help others live more active lives.
If you want to take on what could be the most inspiring, motivating, meaningful, and rewarding career move you will make, then we want to hear from you.
DETAILS:
STUDIO MANAGER JOB DESCRIPTION:
STUDIO MANAGER JOB DESCRIPTION:
As a Studio Manager (SM), you will be responsible for providing leadership and daily direction to the sales and group personalized training teams in our fitness studio. The individual in this critical position must have a solid understanding of sales and operational excellence. As the lead for the sales function, the Studio Manager must execute a lead generation/marketing strategies, plan to increase fitness program sales, as well as promote the health and wellness benefits that are associated with a healthy lifestyle. we are looking for a person who exhibits a high-caliber approach to leading, business development, and staff development.
COMPENSATION
- $55,000 - 57.500 Annual base pay
- PLUS Monthly, Quartley, and Annual Bonuses
QUALIFICATIONS
- Management Experience: 2-3 Years (Preferred)
- Sales Experience: 3 years (Preferred)
- Associates or Bachelor's degree (Preferred)
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Responsible for overseeing the sales process and systems
- Properly manage and exceed all OTF sales and operational budgets
- Lead and coordinate initial and ongoing sales drivers (studio events, new member outreach, B2B outreach)
- Develop a high-energy culture through results-oriented and incentive-based motivation
- Scheduling responsibilities for OTF studio staff
- Build and maintain OTF class size through scheduling optimization
- Responsible for meeting Key performance metrics, revenue, ordering, inventory, payroll, cost controls and the facility
- Be promotionally oriented, with the ability to direct sales
- Scheduling responsibilities for OTF studio staff
- Build and maintain OTF class size through scheduling optimization
- Manage, mentor, coach-develop, recruit, hire, facilitate training, evaluate the performance of all staff and model all studio activities through self-involvement (leading by example) to ensure ongoing success and continued growth.
- Properly empower, monitor, and evaluate specifically assigned responsibilities of the sales team and fitness team
- Build and maintain OTF class size through scheduling optimization
- Ensure OTF branding through consistency and continuity in all actions
- Responsible for the compliance and adherence of OTF Business Policies for daily studio operations
JOB QUALIFICATIONS:
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
- Proven sales leadership required
- Prior sales experience (3+ years preferred)
- Prior Management experience (3+ years preferred), including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination
- Previous management experience in the fitness, healthcare, sales, or retail industry is strongly preferred
- Strong work ethic, integrity, and professional demeanor
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
- Solid verbal and written communication skills required
- Ability to multi-task and manage client and staff concerns
- Strong computer skills required with knowledge of MS Office programs (Excel, Word)
- Associate or Bachelor's degree in business or related field preferred
- Ability to work and function in a TEAM environment
- Flexible to work day, evening, and/or weekend hours as needed
- Health & Fitness minded people with a passion for fitness strongly preferred
OPERATIONAL DUTIES:
- Enforce OTF corporate policies, business practices, systems and processes
- Ensure that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Guest Registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning
- Provide and maintain the highest level of customer service
- Provide effective decision-making regarding customer service issues
- Plan and promote special events for the studio monthly, using OTF tools for effective outreach and community involvement
- Responsible for conducting staff performance reviews
- Responsible for ensuring that the facility is “On brand”, clean, maintained, and operationally sound
WORK SCHEDULE
- Full-time of at least 40 hours per week in the studio, with flexible work hours as needed
ADDITIONAL EMPLOYMENT BENEFITS:
- Monthly bonuses upon meeting KPIs
- PTO
- Holiday Pay
- 401k
- Paid Training
- Multi-Studio Growth Opportunities
Compensation: $55,000.00 - $75,000.00 per year
Jobs That Make a Real Difference
About Us
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.
Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please click here.
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Flexible Schedules
Workout for Free
Fitness casual dress-code
Passionate, collaborative work environment