The role of the IT Product Specialist is to monitor all aspects of a product lifecycle; including long and short-term development and maintenance and collaborate with a multitude of departments and vendors to gather feedback. You will stay up to date with trends in the marketplace to ensure the product's competitive position. You will interface with project managers and solution architects to determine the product's future direction. You must be familiar with standard concepts, practices, and procedures related to the product / department you are supporting. You will rely on experience and judgment to plan and accomplish goals and also engage with stakeholders to understand their technology needs and interests, assess organizations’ current Technology capabilities and gaps, and articulate the requirements that are to be addressed in delivering an effective solution.

WHAT YOU WILL DO

Gather and document requirements from the business, assess priority and feasibility of requests
Develop a deep understand of all aspects of the product/IT platform
Foster a solid working relationship with business partners and IT colleagues to collaborate on prioritization of business needs and established action plans for completing approved initiatives
Translate functional expectations into tangible results
Provide testing of software and enhancements
Provide advanced technical / product support to our customers where necessary
Assist in WBS (Work Breakout Structure) for the duration of a project by creating detailed project plans, identifying development and configuration work package needed to meet solution requirements
Implement, refine and improve structure and process and help to create quality standards and SOP’s
Manage key relationships with Head of Operations, IT Vendors, IT Team, and Business Teams
Utilize a high degree of creativity and latitude to ensure solutions are achieved
Aide in establishing and implementing short and long-range departmental goals, objectives, policies, and operating procedures.

OPERATIONAL DUTIES

Interact with local business units, franchise owners and area representatives, IT Vendors and internal IT leaders and customer resources related to tracking and resolution of internal and external operational issues on a regular basis
Work with stakeholders to define business and systems requirements for maintenance, redevelopment of existing systems or development of new technologies that fall under Business Intelligence portfolio
Effectively manage the project scope
Ensure that IT solutions incorporate defined training plans, systems documentation and support requirements
Collaborate with vendors to ensure software enhancements and releases are meet by assigned due date

REQUIRED EDUCATION/EXPERIENCE

Bachelor Degree, preferably in IT
Must have a minimum of 3 years of experience working as a business analyst supporting 2 or more of the following areas in Information Technology: Application Development, Cloud-based SAAS, Project Management, Infrastructure and Maintenance and Support
Strong Technical knowledge related SQL or equivalent DBMS experience
Strong technical knowledge of web-oriented architecture
Proven experience and ability to evaluate information pertaining to Phase 1 SDLC
Experience with writing and producing formal business documentation and ability to effectively communicate with different types/groups of people up to the executive level of management
Experienced working with external vendors and development teams
Experience managing small to medium IT projects and has worked on large IT projects
Project Management experience desirable with applicable certification from PMI, CompTIA Project + or IIBA is a plus
Strong understanding of the SDLC - including familiarity with Waterfall and Agile methodologies
Demonstrated experience in managing business expectation and delivering support solutions

POSITION TYPE
This is a full-time position and may be required to work early morning, evening or even weekend shifts; may be required to work in a mobile capacity.

Why Join Orangetheory Corporate?
We offer a competitive salary along with exceptional benefits such as:
Free workouts at corporate studios

Healthcare Benefits: Medical, Dental, Vision among many other supplemental benefits
Employer Paid Benefits: Long-Term Disability and Life Insurance
Paid Time Off
Holiday Pay
Parental Leave Pay
State-of-the-Art Wellness Center at Corporate Headquarters
401k Plan with Employer Contribution
Team Building, Employee Engagement activities and so much more

Our Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Company Benefits & Perks

Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

Flexible Schedules

Workout for Free

Fitness casual dress-code

Passionate, collaborative work environment