Senior Director of North America Studio Operations Boca Raton, FL, 33487, Boca Raton - Corporate HQ

Senior Director of North America Studio Operations

Full Time • Boca Raton, FL, 33487, Boca Raton - Corporate HQ
As the Senior Director, North America Studio Operations you are the key liaison between our OTF Global Headquarters, the National Area Representatives, Private Equity groups, the Canadian Master Franchisee and all franchisees within our domestic/Canada franchise network including direct support of our franchisees in UFG owned areas where we serve as the Area Representative (all identified as our customers). This position will be responsible for overall planning, organizing and guiding the outcomes in all performance and operational areas for all OTF regions and studios within. This position offers support to our customers in all areas of studio operations to include but not limited to financial and KPI analysis, operational systems education, implementation & training support, fitness, membership sales support, and marketing management support.  The Senior Director North America Studio Operations will oversee all the Enterprise Managers and Franchise Business Managers covering all domestic OTF regions.
  • Meet regularly with SVP on initiatives and departmental objectives
  • Oversee all United States and Canada open studio operations & sales efforts to ensure network-wide maximum results  
  • Offer overall direct support to our internal North America Studio Operations team as well as our external customers
  • Key point of contact for all Private Equity groups including all owned and operated studios they each oversee 
  • Responsible for quarterly and annual reviews of the North America Studio Operations team 
  • Leader in change management focusing on our new systems and strategies 
  • Assist in all key Field Perspective Projects to assist the project owners with “Real World” application of all OTF driven sales / operational systems
  • Take charge of any special trainings or regional development for internal and external customer
  • Communicate with all customers and their regional teams via telephone, email and face-to-face, to effectively detail franchise brand policies and procedure to ensure they have an understanding of all requirements and that they are 100% brand compliant
  • Work with Area Representatives, Private Equity groups and their regional teams to continually drive revenue and profitability in order to exceed all Sales and Revenue system standards
  • Understand and be able to continuously analyze OTF Business Intelligence metrics (KPI’s) to uncover trends and poor performance symptoms and provide intelligent, effective and timely solutions for market and studio growth
  • Bachelor’s degree preferably Business, Sports Management and/or Health & Wellness
  • Ability to speak publicly for the purposes of network training and education
  • Minimum 5 years experience as a field team leader in a multi-unit environment. Franchise and/or fitness experience highly valued but not required. 
  • Exceptional communications and leadership skills 
  • Understanding of P&L and Financial benchmarks 
  • Must have proven successful management experience preferably in franchise and/or the fitness sector
  • Multi-unit supervisory experience preferred
  • Must have a flexible schedule and be able to work days, nights and weekends when needed
  • Must maintain strict confidentiality in performing the duties of the job that pertain to trade secrets and or knowledge that has yet to be communicated to the network
This position will include supervisory responsibilities.

This is a full-time position.
Travel is required – Travel may consist of up to 65% of each month inside the continental United States and Canada. You must have a valid driver’s license and be comfortable traveling via all commercial methods of transportation such as planes, trains and automobiles.

Why Join Orangetheory Corporate?
We offer a competitive salary along with exceptional benefits such as:
  • Free workouts at corporate studios
  • Healthcare Benefits: Medical, Dental, Vision among many other supplemental benefits
  • Employer Paid Benefits: Long-Term Disability and Life Insurance
  • Paid Time Off
  • Holiday Pay
  • Parental Leave Pay
  • State-of-the-Art Wellness Center at Corporate Headquarters
  • 401k Plan with Employer Contribution
  • Team Building, Employee Engagement activities and so much more

Our Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.


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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Company Benefits & Perks

Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

Flexible Schedules
Workout for Free
Fitness casual dress-code
Passionate, collaborative work environment