International Sales Training & Support Manager Remote, US

International Sales Training & Support Manager

Full Time • Remote, US
The International Sales Training & Support Manager is responsible for providing day-to-day sales and business development direction and support to International OTF Franchisees across globe. This is multi-faceted position that requires a strong foundational knowledge of all aspects of OTF sales and key performance metrics, business development and support functions and strong independent judgement to supervise the franchisees’ implementation of processes relating to studio sales execution, best practices for effective pre-sales and financial and KPI analysis.  
 
ESSENTIAL JOB FUNCTIONS
  • Build and maintain positive relationships with our direct franchisees, area developers and international masters
  • Support and reinforce daily execution of all Orangetheory Fitness (OTF) sales systems and processes as they apply to the International OTF market 
  • Independently conducts training sessions to teach tools for prospecting, sales, lead generation, closing techniques, and member retention to INTL sales teams
  • Training customer service excellence and daily execution of proven OTF sales systems and processes to the INTL network 
  • Understand and be able to continuously analyze the studio/territory’s Business Intelligence metrics (KPI’s) to uncover trends and poor sales and member retention performance symptoms and provide intelligent, effective, and timely training solutions for market and studio growth
  • Work strategically with country masters, area developers, and regional educators to identify flexible learning solutions to sales challenges and work toward reducing /eliminating the need for training
  • Serves as a liaison for the EBMs to support educational initiatives pertaining to Sales & Operations
  • Collaborates with all departments to ensure accuracy in all sales & learning rollouts
  • Monitor and evaluate our training program’s effectiveness by reporting success and retention
  • Develop strong and supportive working relationships with the development team to ensure collaboration within the unit, idea sharing, and a focus on meeting changing or organizational demands
 REQUIRED EDUCATION/EXPERIENCE
  • Experience in Sales Acumen, Business, Customer Service or Operations 
  • Proven experience in a training and education role
  • Current knowledge of effective learning and development methods
  • Accomplished public speaker
  • Strong knowledge of the health and fitness industry and the Orangetheory Fitness network
  • Exceptional leadership skills
  • Current CPR/AED certification
 SKILLS REQUIRED
  • Strong Work ethic, honest, trustworthy
  • Excellent interpersonal skills 
  • Analytical and problem solving, decision making 
  • Attention to detail and high level of accuracy 
  • Effective organizational / time management / detail orientation
  • Stress management skills 
  • Flexibility

PERSONAL ATTRIBUTES
  • Must maintain strict confidentiality in performing the duties of the job that pertain to trade secrets and or knowledge that has yet to be communicated to the network

SUPERVISORY RESPONSIBILITY
This position does not directly manage employees at this time.
 
TRAVEL
  • 100% Road Warrior
  • This position requires traveling 2-4 weeks per month which may include both international (U.K.) and domestic travel. 
  • Must have a valid passport
  • Must have a completely open schedule and be able to workdays, nights and weekends (when needed) 
Why Join Orangetheory Corporate?
We offer a competitive salary along with exceptional benefits such as:
  • Free workouts at corporate studios
  • Healthcare Benefits: Medical, Dental, Vision among many other supplemental benefits
  • Employer Paid Benefits: Long-Term Disability and Life Insurance
  • Paid Time Off
  • Holiday Pay
  • Parental Leave Pay
  • State-of-the-Art Wellness Center at Corporate Headquarters
  • 401k Plan with Employer Contribution
  • Team Building, Employee Engagement activities and so much more

Our Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

 





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Company Benefits & Perks

Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

Flexible Schedules
Workout for Free
Fitness casual dress-code
Passionate, collaborative work environment